Client Journey
The Client Journey is a simple process.
Contact our clinic
Give us a call on 01302 456071 or complete an enquiry form for one of our therapists to call you back.
Book your patch test appointment
Secure your patch test for a one off fee of £20, paid by credit or debit card via secure payment link to your email or mobile phone. ** (For treatments over £100, we will offset this fee).
Attend a 1-2-1 appointment
Visit our clinic and attend a 1-2-1 appointment to get to know you with one of our therapists.
During your appointment, we will discuss your expectations, evaluate your outcomes and perform a simple patch test to assess your suitability for treatment.
Your therapist then will fully explain the procedure to you in full and provide full details on costs. We can also approve any finance for you at the time of booking or send you an encrypted email for you to apply and book your course of treatment afterwards. This will also allow you to address any questions or concerns you may have. Our therapists are well versed in putting you at ease in a tranquil and no judgemental environment.
Commence treatment with us
Your therapist will be trained to the highest of industry standards and will put you at ease and deliver your treatment in the most efficient and professional manner. Our medical grade lasers are precise to ensure a comfortable and quick procedure.
You will be provided with a skincare pack including coolant spray, moisturiser and SPF sunscreen to use after treatment at home. This will be followed by guided aftercare advice to ensure you are looked after during the phases between treatments.